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Consulting
 
 
This is yet another key aspect of our services. Our consulting services include the provision of information, advice or support to an organization with a need.
One may require consulting services in the following situations:
- Where specialized expertise is required to solve a current or potential problem that is not readily available within
- Where a type or level of objectivity is required which only an independent person could provide
- Where the organization lacks the time to do what it could normally do
Our consulting services include:
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Strategic business development writing of marketing and business plans, brainstorming for managerial development, compilation of operational standards of procedures, development of customer service and complaint manuals, etc.
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Performance Management and Consumer Research
assessment and measurement tools and processes e.g. mystery customer programs, customer service surveys, focused group studies, etc.
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 Learning Laboratory
knowledge management systems, etc.
For more consulting ideas, CLICK HERE.
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